Effective Date: 2/9/2025
Last Updated Date: 5/1/2025
Indie Hosting (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
When you register for an account, make a purchase, or use our platform, we may collect information that includes your name, email address, billing information, IP address, account activity, and preferences. In addition, we automatically collect certain technical data such as browser type, device type, time zone, and access logs.
We may also collect information through cookies and similar tracking technologies to analyze site traffic, store your preferences, and enhance your user experience.
2. How We Use Your Information
We use the personal information we collect to operate, maintain, and improve our services. This includes creating and managing your account, delivering game servers, tracking resource usage, and handling payments or credit-related transactions. When you interact with our platform—whether through purchasing credits, deploying a server, or submitting a support request—we use the information to ensure everything functions as expected.
We may also use your contact information to send important service updates, billing notices, security alerts, and administrative messages. Occasionally, we might send promotional content or announcements about new features, but you can opt out of marketing communications at any time.
Additionally, we analyze usage trends and platform performance using anonymized data to enhance the reliability, speed, and usability of our website. If necessary, we may use your data to investigate and prevent fraudulent activity, abuse of services, or violations of our Terms of Service.
Your information will never be sold to third parties.
3. Data Sharing and Third Parties
We may share your information with trusted third-party services, such as payment processors, infrastructure providers, analytics platforms, and customer support tools, strictly for business operations. All vendors are required to meet privacy and security standards aligned with our own.
We may also disclose your information when required by law, regulatory obligations, or valid legal requests.
4. Cookies and Tracking
Cookies are used to help our website function properly, maintain login sessions, remember your preferences, and understand how users interact with our services. You can manage or disable cookies through your browser settings, but certain parts of our site may not function correctly without them.
5. Data Retention
We retain personal data only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce our policies. When data is no longer required, it is securely deleted.
6. Data Deletion
You may access, update, or delete your personal information by contacting us directly. In certain cases, we may need to retain specific data for legal or administrative purposes.
7. Policy Changes
We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify users via email or a notification on our site. Your continued use of the service after such changes constitutes your agreement to the updated policy.